Many users of the social network VKontakte are faced with the problem of accessing their pages. As a rule, to correct an unpleasant situation, it is enough to enter the code sent by SMS. But what to do if the mobile number is unavailable or the hacker has already changed it - everything is simpler than it seems - these simple rules will help you restore the page and change the password.
I don’t have a linked phone, how to restore VK
The usual situation is that the phone number on which you registered the old VKontakte page has long been changed to a new one. Most likely, several phones have already changed since that time. But suddenly I wanted to return the profile. For those who hope to gain access to someone else’s page in this way, this method will not be useful.
- Open the main page of VKontakte and click the link in the form Forgot your password?
- Select link Click here at the bottom of the next page if you do not have a phone number, login, or password.
- In order for the site to understand which account you want to access, it needs to provide a link to your profile.
Open the account you want to restore in another browser tab and copy the identifier (page ID).
Page ID - Return to the form and paste the ID into the line to continue the recovery.
- If VK has identified the page correctly, enter the alternative phone number that you have now (it doesn’t matter whether the VK page is linked to it or not) click the button below Further.
Entering an available phone number - Now the most important thing is that the next page is the key to unlocking your account. You need to take a photo in front of her. Take a high-quality photo so that your face and this page are clearly visible in the photo.
You need to take a photo in front of the page - The resulting image must be uploaded to the VK website on the same page. To do this, use the Upload photo at the bottom of the form.
- After uploading the file, the form will ask for a scan of the first page of the passport to ensure that this is your page. You will need to take a photograph of the document, which clearly shows your name, surname and photograph.
- Write a comment, for example, “lost my phone in August 2018,” etc.
- Then you need to confirm the phone number that you indicated in the form. A reset call will be made to it. If it doesn't happen, click the link below Send code via SMS.
When the phone number is confirmed, you will see a page informing you that the application has been accepted for consideration. The answer will come via SMS message. Bookmark this page. You will still need it.
This instruction is suitable for people who have absolutely no data from the old page.
The page can be restored using this method if the passport data matches the first and last name on the page. The process will go faster if the forgotten profile has your photo as an avatar.
Interesting for you: How to make VK black.
Ways to recover your password without a phone number
Depending on the reason for which access to the page or mail was lost, the solutions may be different. If it were easy to bypass the protection, anyone would break profiles, plus, not all sites have support at all (this does not apply to well-known social networks). What can you do?
- Look for the password in the browser.
If you previously used your account on the same computer, it is quite possible that the browser saved the required password. In GoogleChrome, you can quickly check which authorization data has been saved. Open settings and select passwords:
Next you will see a list of passwords, even if you have changed them before. Through the search, look for data from the desired site, click the eye icon and see the password:
Similarly, check your saved passwords in other browsers. As you can see, I have added several different passwords from Mail.ru. Despite the fact that I changed them, the old ones also remain in history.
- Find the password on your old computer.
Perhaps you are trying to regain access to a profile or account that you have not used for several years. During this time, we acquired a new laptop or PC. It is worth looking for information on the old system. Wipe the dust off your idle computer, or at least remove the hard drive from it.
In addition to the browser, the data could be saved in other programs (for example, an email client or Microsoft Outlook.
- Contact site support.
On such large sites as VKontakte or Odnoklassniki, support works quickly, and it helps to quickly recover the password for a page without a phone number. However, everywhere has its own rules.
Be prepared for a thorough check, because the administration must make sure that access is restored by the real owner, and not by a hacker. No matter what data you remember, first of all write to support, perhaps they will quickly solve the problem.
- Try to guess the password.
If you just remember your password, all your problems will instantly disappear. Think about what combinations you might have used, maybe you have a selection of frequently used passwords, date of birth, etc. Think about where you might have provided this data; maybe it was sent somewhere or written down somewhere.
- Use third party software.
The authors of other articles about recovering accounts without a phone advise using programs to hack and search for deleted data on your computer. We will not present them because we have not used them ourselves and cannot vouch for their effectiveness. In theory, even a password guessing bot will lead to a regular blocking of the IP address.
Look, this is a new level of protection that is much more effective than linked phone numbers. However, it is not yet used on all sites.
According to official information from some sites, it is generally impossible to recover a password without a phone number and email. However, this is not entirely true; some popular resources offer additional methods.
What to do if I don’t have a VK password
If you have access to the phone number with which you registered on VKontakte, then returning the page will be easier.
- Open the main VK again and click on the link Forgot your password.
- The following form agrees to help us, but only if you indicate the associated phone number or email.
- Then in the form you must enter the first and last name that are indicated on the restored VKontakte page.
- You will see a message on the screen stating that recovery data has been sent to your phone number or email address.
- The email will contain a link to a form to create a new password. Click it and enter the data in the form.
If the letter to restore your old VKontakte page does not arrive by mail, you may have indicated the wrong address that was associated with your account. If you do not receive an SMS from VK, make sure that the phone number is the one with which the profile was registered.
How to restore a page in a contact if it is blocked or the page is hacked?
- Let's clarify the point that problems with logging into your VK page can be caused if your computer is infected with viruses, or your mobile device is infected. For these common reasons, access to a page in a contact may be blocked. Access may be blocked if you are suddenly asked to send an SMS to access your account (do not fall for this scam under any circumstances). If you have this situation, then you definitely have a virus on your computer or mobile device. It will be necessary to carry out work to scan and eliminate viruses on the computer, and thus normal access to the page will be restored by itself. On the VKontakte portal they even offer their antivirus software called Cezurity, which you can download absolutely free from the link. With this anti-virus software you can scan your computer and restore access to the social network vk.com. To scan your mobile device for malware, you can install the application application from Kaspersky.
- Also, in the case described above, the page may be blocked by moderators at vk.com itself for any violations. In such a situation, a message will be displayed about the reason why your VK account was blocked, and there will also be links to security instructions, where you can read how to avoid blocking your VK page in the future.
It will not be possible to restore access to your contact account before the specified period.
You should not fall for “fairy tales” to restore your page quickly for an additional fee from any third-party craftsmen. Such services are an outright scam, nothing more.
The gradation of blocking may be different for different periods.
The lightest case can be considered the so-called “freezing” of a page on vk.com. Freezing of the page may occur in the event of some minor violations, and the page may thus be frozen until you visit the page and become familiar with the reason for freezing the page. Most likely, you will need to change the password for your VK page (when changing the password, you can also change the phone number associated with your page, if there is any need for this).
To unfreeze the page, you will need to enter an SMS message and enter your new password, and then you will need to click on the “Unfreeze page”
:
Everything is ready, we can say that your access to your page on the social network vk.com has been restored, and it will be visible not only exclusively to you, but to all users of the popular social network. VKontakte network.
A page may be frozen if suspicious activity is identified on it:
The process of defrosting the page will occur in the same way as described above - i.e. A code is sent via SMS to the cell number linked to your account. Next, you come up with your new password and click on the “Unfreeze” button. That's all in essence, after these movements there should be no more activity of a suspicious nature, since you have changed the password for your vk.com page.
Your account could be blocked for more serious violations
and then all that remains is to wait for the blocking period to expire (usually it is indicated). There is no way to restore the page faster - this is the policy of the VKontakte administration.
If you receive a message that your page is blocked forever, then the only option to restore your blocked page is correspondence with social technical support. networks. I would like to give you the following advice. Under no circumstances should you use those when corresponding. to be rude to support, and to download rights in any way. It is better, of course, to conduct correspondence in a constructive manner, telling your current situation. There is a chance that your offense will be forgiven and the page will be restored.
You can contact Contact technical support from this feedback form, or write them an email. This email address is being protected from spambots. You must have JavaScript enabled to view it.
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- Your page was hacked
, and therefore you can’t log into your account (the hacker could simply change your password to his). In such a situation, you will need to try to restore access to your page as described above in this article, i.e. You will need to do some work to restore your VKontakte page: - https://vk.com/restore
- if your page was linked to a phone number - https://vk.com/restore?act=return_page
- if the page was not linked to the mobile phone number or the phone number to which the VK page was previously linked, you no longer use
How to delete an old VKontakte page
We have the ability to delete your old VKontakte account. To do this, your personal data must match on your current page and the old one. You will also need to take two photographs.
- A photo of the application page, which should have your face in the background of the request.
- Passport photo with personal data.
To fill out the form, go to the VK support page. In the empty line, insert the ID of the page you want to get rid of.
The procedure for deleting a forgotten account is similar to the instructions for restoring it. You also need to write a phone number that is (or could be) linked to your VK account.
Create and submit the required photos and verify your phone.
No number or email - page recovery through support.
https://vk.com/restore?act=return_page&mid=76889766
Next, you will be asked to enter your current phone number and take a photo in the background of your page to which you have lost access. Upload the photo to your computer and then send it to support; the verification will be done manually.
Next, take a photo of your passport unfolded; the photo must be of good quality. If your page did not contain your real first and last name, then upon successful restoration they will be changed to the real ones from the document.
Leave your comment when and under what conditions you lost access. I don’t think you will remember the specific date, write the approximate date, you can indicate the reason, for example, that your phone was stolen.
As it is written in one of the blogs on this topic, specialists do not eat their bread for nothing and are obliged to help you gain access to your VKontakte page, another thing is that this will take quite a lot of time, since there are a huge number of people who want to get help.
Reasons for refusal to restore the page by the support service.
It often happens that you may be denied restoration, the reasons may be:
- Insufficient data, such as unreadable photos or you provided a non-existent phone number.
- You are trying to restore access to someone else's page by mistake. Carefully make sure that you are asking to gain access to your account.
- You have not included the required photographs in full. You need to take photos against the background of the recovery page and a photo of your document, it could be your passport. Images must not be of low quality, otherwise such applications will be rejected.
- Do not fake pictures in editors, such as Photoshop or Paint, this is very easily recognized by support specialists. Such applications will be rejected.
- Your page does not contain visible recognition features to identify you, such as photos of you or your real name. If the name is real, then a photo may not be required, just as if the name is not real and you are in the photo, be prepared for it to be changed and brought into line with your data from the document.
- Also be prepared to be denied restoration if your page was blocked for violating the site rules. This does not apply to temporary freezes for spam.
Restore VK through friends
VKontakte allows you to access your page by resetting your password through your friends on the social network. This can be done if the following conditions are met:
- You have a phone number that is linked to the VK page;
- the account is not blocked;
- You know the last name that is listed on the page;
- there is no email address associated with the VK profile;
- There are 5 or more friends in your account whom you trust.
You can access the form via this link. If all the points described above match your case, you will see on the screen the option to restore access through friends. When selected, six-digit codes are sent to several friends. They will need to be entered in a specific field using the link that will be in the message.
While filling out the application, you will be able to see how many of your friends have already entered the codes. And how many more need to be entered. If there is no possibility of recovery through friends, use standard methods to return the VK page. Which are already described above.
SIM card recovery
The easiest way to return a page on a social network is to restore the SIM card. If the number was registered to you or your friend/relative, contact the communication salon for help. Don't forget to bring your passport so that the mobile operator employee can easily identify you.
Note!
If a SIM card was purchased in one region, and you try to restore it while in another, the operator may refuse to provide you with the service. In this case, you can either go to the issuing region yourself or order courier delivery.
How to unlink a phone from an old VK page in order to link it to a new one
VKontakte does not allow you to link several numbers to one account. Therefore, if you want to register a VK profile on a phone that is already linked to the page, you need to unlink it from the old account. To do this, go to VK Connect using the link.
You will need another phone number, which you will link to your old VKontakte account. There is another option - deleting your account. But in this case, you will have to wait several months until the number disappears from the VK database forever. Therefore, let's consider the first option - linking the second phone to the old VKontakte account.
- Select menu item Security and entry.
- On the right in the main block, click on the line Phone number.
- You need to confirm that you have access to the linked number and that it really belongs to you. Click on the button Continue and enter it in the form.
- Confirm your new phone number. In the profile of the old account you will receive a message that the new number will be activated within the next 7 days. During this period, the user can still change his mind and cancel the replacement.
After 7 days, when the new number is linked to the old account, you will be able to create a new VKontakte page on the unlinked phone. In order not to wait a whole week, you can use the password recovery form on the VK login page.
But now you need to indicate that you do not have access to the old phone. The system will prompt you to enter a new one during the process.
Why was the application rejected?
They always tell you the reason for rejecting your application.
You just need to read and understand. How to find out the reason? On your computer, laptop or tablet, go to your application using the link (which was sent to you via SMS) - the reason will be written there. If you log in via your phone, you may not see it. You need to watch it through the full version of VK.
This is the link they sent you (blue), it opens exactly your application and it is this link that you need to look at, it is better to do this from a computer through a browser:
Using your link you will see the reason why your application was rejected. For example: “Based on the information provided, it is impossible to identify you as the owner of the page” - this means that they compared what was on the page with what you provided (photo, document, etc.) and could not be sure that you are exactly the person who owned this page. Maybe it didn’t have your real photo, or your name was fictitious, or your last name was wrong.
Let's figure it out. If the page you want to restore does not have at least one of these three things:
- Your real photo, where you can see your face (possible in a hidden album, but from saved photos or from the wall is not suitable!)
- Your real name
- Your real name
. then sending them your photo against the background of the application, a photo of the document makes no sense - the application will be rejected. After all, this is done only so that support can compare your appearance and your first and last name with those on the VK page. And if there is nothing to compare with, then the application will be rejected for this reason - “identification as the owner of the page is impossible.” That is, you cannot prove that you are the real owner of the page. And in this case, only the first recovery method remains: How to restore access to a VK page without a phone (1st method).
Sometimes the following reason for rejecting an application is given: “There are no photographs on the page that can be used to identify its real owner. Therefore, unfortunately, access to the page cannot be restored." This means that there may be some photographs, but they cannot one hundred percent understand from them whether it is you or not. Another reason is that the photo is in the “Saved”, “Photos on the Wall” or some other album, and VK administrators often require that it be in the “Photos from the Page” album (that is, among those that have ever been used like an avatar, main photo). In the second case, try to prove that the photo in the album is yours, you just didn’t put it on your Avatar. Maybe your friends can confirm this. If the request has already been closed, create a new request. Whether you will succeed or not, we don’t know.
There may be another reason: for example, the photo is unclear, or there is an old last name on the page, but your document (passport) already has a new one. But then the specific reason was indicated to you, you must read it. You can try to go through the entire recovery procedure again (method 2), only this time to correct the error, for example, send a better photo.
How to write to VK support service
You have the opportunity to write to VKontakte support. And solve any problems with VK. The link to the form for writing your question is in our VK group.
Find it in the block of useful links on the right. Name the subject of the request and describe the problem in more detail in the main window.
Support usually responds within 24 hours. You will be able to ask a question on the topic of restoring your forgotten or old VKontakte page.
Or on any other topic on VK that worries you. You can leave your questions in the comments to this article. So that we can help you solve them immediately.
After removal
It is not difficult to return a VK account after deletion within the first 7 months. This free opportunity is provided to all users by the social network, while you also restore your friends list, entries in your feed, and saved contacts.
To restore your personal page in Contact after deleting it, go to the social network website with your login and password. You will see the deleted profile and the data until how long the recovery function will be available to you. Click on the “Restore your page” link above and confirm the action. The usual social network news feed will open; you have managed to restore your page after deletion.
If more than 7 months have passed since the deletion, how can I restore the deleted page? Write a request to VKontakte technical support and be prepared to confirm the authorship of the account. If it is still archived and can be restored, you will receive detailed instructions on what to do next. Once the profile is permanently deleted, it will no longer be possible to resume it - you can only create a new page.
