What to reply to a friend's comment. How to properly accept compliments

“You are beautiful!”, “You look great!”, “You are sexy!”, “You are gorgeous!”, “You have a heart of gold.” These are just a few of the many compliments people say to each other every day. Some speak with good intentions. And some say it for specific purposes. Thus, it takes discernment to determine how sincere the person giving the compliment is.

Sometimes the best way to respond to a compliment is to make a witty joke or dumbfound your interlocutor. Of course, a simple “thank you” is a universal option, but in some cases it may not be enough. You can use ready-made options. Some of them may sound different depending on intonation or context. Just remember to always be kind to other people.

How to respond to a beauty compliment?

There are several forms of response to the compliment “you are beautiful.” These include:

• Return compliment. This is if you want to flirt with a guy;
• Joy. Send an emoji or smile in person. This reaction is not binding;
• Gratitude. Say “thank you” and that’s it. This is the most universal answer;
• Joke. This is more suitable for friendly communication.

Compliments such as “you are beautiful” or “” must be answered carefully. Excessive politeness or embarrassment can be interpreted as mutual love. And if you do not want to build a relationship with someone who praises you, then it is better to refrain from violent reactions.

How not to respond to a compliment?

To avoid looking awkward, you should understand how best not to respond to pleasant words. You can add to the blacklist of responses:

1. Excuses. I'm not beautiful, it just happened that way...;
2. Negation. No, what are you doing! I'm a witch actually;
3. Ignore. They praise you, but you ignore them. This is fine!?
4. Extra emotions. It just looks stupid.

In any case, you need to have a little conversation with the person who gave the compliment. Figure out what he feels for you and why he says that. Only then should any decisions be made.

Compliments are like weapons

Guys often use compliments as a weapon against girls. For example, a guy can praise you so much that you let him write off, do something for him, or borrow money.

Womanizers use compliments to lure victims into bed. This means you shouldn’t melt at the first beautiful phrase. Look at the whole person, not just what they say.

Those girls who do not have a bright appearance need to be especially careful. No one praised you, and now they are praising you? This is a reason to be wary. Perhaps this is a joke or someone wants something from you.

“You're beautiful” is a banal compliment that can be said to all girls. You shouldn't react violently to him. See what happens next. Try to assess the situation. Then you will not be deceived.

It's not always easy to respond to a compliment. This can be especially difficult to do if the person to whom the compliment is addressed is embarrassed or considers what was said to be insincere. If you politely accept praise, it will be much better than ignoring it or disagreeing out loud with the words spoken. In any case, you need to be able to respond to both praise and dubious compliments. Then there will be no awkward situations.

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How can you respond to a specific person’s comment now?

There are some updates in the latest versions of the application. How to respond to comments on Instagram to a specific person at this stage? Previously, there were no special devices for this, but now developers have automated the process.

If you present step-by-step instructions on how to respond to a comment on Instagram, it will look like this:

1. Open the post to which you want to respond.
2. Click on the icon that represents commenting (looks like a bubble, which is usually used as a dialogue sign).
3. Below each other person's post, you'll see the word "reply." This is exactly what you need! Feel free to click.
4. If previously you had to enter your nickname manually, now this happens automatically. The @ sign and the person's nickname appear at the beginning of the line. Don't wash anything! Otherwise, the recipient will not see your “message”.

Compliment is different from compliment

Some compliments are different from others. It all depends on the essence, tone and background of what is said:

1. 1. Sincere. You can always feel a person’s speech - whether he speaks easily and from the heart or in a forced manner. If the compliment is honest and truthful, then it will certainly be highly appreciated. Such words create a good mood, make life brighter, and increase self-esteem.
2. 2. Insincere. It is done when the speaker pursues certain goals. Such words are easy to determine - they will be said importunately or only out of politeness. This compliment draws attention to aspects that the recipient himself considered weak. Nobody needs such compliments, they humiliate.
3. 3. Hidden. Such words are spoken by a person who does not like to speak directly, but he wants to say something nice.
4. 4. Business. It is usually addressed from a manager to a subordinate. Such words raise the working spirit, but they still need to be earned.

How are you feeling, what should I say?

Irrational reaction

First, you need to understand how not to answer:

1. 1. When receiving praise, you should not deny what the interlocutor said and say that you are unworthy of it. This reaction causes a person to say pleasant words a second and third time. The interlocutor will find himself in an awkward situation. Therefore, you should calmly accept praise.
2. 2. There is no need to make excuses. The praise was well-deserved: both the suit that fits perfectly and the abandonment of a bad habit are evidence of the undoubted merits of the person who received the compliment.
3. 3. Don't show disdain. This can offend a person without even meaning to. You need to respond with dignity to pleasant words, even if they cause some embarrassment. You need to smile and say at least two words of gratitude.
4. 4. Don't get too excited when receiving praise. Excessive enthusiasm in this case also seems inappropriate.

How to respond to an insult

How to answer in an original, beautiful, funny way?

Nobody wants to be boring, and you also want to answer comments and questions in an original way, with enthusiasm, in some beautiful or funny way. The best way is to relax and just be yourself, catch the wave. To do this, you can chat and laugh with friends, watch some funny video, in general, cheer yourself up. But if you are in doubt, here you will find tips and ready-made recipes that can be answered in a given situation. What's the best way to respond to a comment? What to say?

Why does the wrong reaction occur?

The reasons for the wrong reaction to a compliment can be:

1. 1. Low self-esteem. Someone made it clear to the girl that she was not worthy of praise. Most often, low self-esteem is formed in childhood, when the father and mother do not pay enough attention to the child. Then the habit of not valuing oneself passes from childhood into adulthood. But everything around me has become different, new acquaintances and friends have appeared who show sincere care and attention. Therefore, praise should be accepted with firm confidence that they are right.
2. 2. A person’s opinion of himself is too high. In this case, any praise will seem insufficient to him, and he will feel offended.
3. 3. The opinion that it is necessary to say pleasant words in response. This is not true; it is not at all necessary to flatter your interlocutor in return. Such compliments will not be spoken from the heart and may seem insincere. Therefore, it is recommended to simply accept the praise, and if there are not enough words in response, then there is no need to painfully look for them.
4. 4. Distrust of the interlocutor. In this case, the one who received the compliment will begin to look at himself incredulously, believing that he is being openly flattered. Perhaps this is true. In this case, a good sense of humor and a caustic answer will save you.

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Mechanisms of “defensive” response

• A compliment is immediately followed by a return compliment to divert attention from yourself.
• Their own merits are downplayed and presented as something unimportant: “Anyone could do this!”, “Nothing special,” “It happened by chance.”
• The effect of a compliment is “killed” by responses that tell about our shortcomings and mistakes.

It’s a paradox, but at the same time, a person who said out loud that it didn’t cost him anything to write an annual report overnight or pay half his salary for a hat can deep down be proud of his achievements. Why does he act this way and not otherwise? Most likely, as a child he was constantly “educated” using the following phrases: “don’t worry about it,” “you’re nothing of yourself,” “stop being arrogant.”

If you give the compliment yourself, be sure to create a verbal “bridge” that will allow your interlocutor to respond “comfortably” to your statement. For example: What wonderful rubber boots. Perhaps it wasn’t so easy to find such an interesting color?

You shouldn’t ignore compliments and praise, letting them pass by, just as you shouldn’t be overly proud, considering someone else’s approval to be the highest achievement in your life - the harm from both methods is approximately the same.

• 1 Memorize the following phrase: “I have every right to accept compliments. The person who pronounces them does so without coercion and of his own free will. I have the right to be happy that others like what I do, or myself.”
• 2 Even if you personally think that the praise is somewhat exaggerated, take it as the personal point of view of the one who praised. He has the right to see you in pink.
• 3 An adequate response to a compliment is the phrases “Thank you for the compliment” or “Thank you, it’s very nice of you.” No further explanation required!
• 4 You don’t need to immediately respond with kindness to kindness; you don’t want to be the heroine of the fable about the rooster and the cuckoo, who did nothing but praise each other in turns? Wait for the right occasion when your compliment will be appropriate.
• 5 If you find it difficult to accept compliments, you will have to work hard on your self-esteem. Until you learn to love yourself, you will not learn to believe in the sincerity of someone else's praise.

If communication on social networks is boring, then why is it needed at all? Therefore, every person online tries to speak in the most original way. And to a greater extent, such originality is manifested in the comments. But how to respond to a comment on VK in a beautiful and interesting way? It is not always possible to answer with a sense of humor and wit. To achieve this effect, you must familiarize yourself with this material.

How should a woman respond to the compliment “You are beautiful”?

The reaction to such a pleasant compliment should be appropriate. Not every man can find pleasant words, and not every girl will respond adequately. A woman who has received praise that she looks good may react in the following way:

1. 1. There is no need to argue with a man. You can give him an answer that will make him understand that this is a modest lady in front of him. You should thank him for the pleasant words and say that they lifted your spirits. It is recommended to smile. With such a reaction, he will not lose the desire to communicate further.
2. 2. When answering your interlocutor, you need to look him straight in the eyes, showing openness and sincerity.
3. 3. If the compliment was made insincerely, then you can react in an original way and with humor: “It’s harmful to overpraise me...”.
4. 4. If you praised the person from whom you least expected it, and there is no desire to continue the conversation, then you still shouldn’t be rude. Rudeness in communication humiliates both interlocutors. It is necessary to behave with dignity in any situation.
5. 5. If the praise took you by surprise and it is unclear how to react to an unexpected compliment, especially when it was in verse, then you need to count to ten to yourself, agree calmly and thank.

Responding correctly to compliments is not an easy task. But if you learn this, it will be easier to cope with anxiety and behave correctly in various situations.

Why you should immediately admit a mistake

Apple photos in which they were not fully dressed. Quite the contrary: not dressed at all. This was not a planned leak, but a real case of hacking. And the stars in the photographs looked like ordinary people in the same situations. In general, the real world showed its bestial grin. So, the reaction of the two stars is indicative.

The first one immediately reported that this was all a lie and a provocation, the photographs were a set-up and nothing of the kind happened. Fans decided to check her claim and compared all the stolen photos with her official ones from Instagram . Pixel by pixel. And they found the same switches, the same flowers, the same landscape outside the window - in general, a lot of things that made it possible to reliably establish that they were taken in her home. It wasn't good for her reputation to be caught in a lie.

The second one congratulated everyone on this holiday and gave a link to a resource where you can download all the “gone” photos. They loved her because she behaved like an open and sincere person. They would have found these pictures anyway, at least I would have earned a couple of points.

This is exactly what you should do in most crisis situations: the truth will come out anyway. Let it be better from you and immediately with the right attitude. Well, you'll win a couple of points.

How should you respond to a compliment?

To be able to respond beautifully to praise is a talent. The answer usually depends on the person who decided to praise:

1. 1. If a friend did this, then you can hug her and thank her.
2. 2. If this is a colleague, then you can modestly thank him and, if appropriate, say that it is mutual.
3. 3. If the candidate praises his hand and heart, then you can nod (thereby making it clear that the woman is aware of her beauty) and thank her.
4. 4. You can also give a compliment to a man you know well. Regarding the successful choice of suit, etc.

You can prepare and use a universal answer in verse in advance:

I always appreciate a compliment

And I thank you from the bottom of my heart!

When talking with a close friend, you may not think about how to properly respond to her compliment. The same cannot be said about communicating with a stranger. If you happen to say something stupid or find yourself in a difficult situation, then sincerity will always come to the rescue in difficult times. You should calmly apologize and move on to discussing another topic.

How to respond to praise with humor?

A good sense of humor often saves you in many difficult situations. An original answer with a bit of humor can greatly surprise or disarm a negative interlocutor:

1. 1. “And I can also crochet! »
2. 2. “We surprised ourselves! »
3. 3. “You look great today, I can’t do that, no matter how hard I try! »

It must be taken into account that it is difficult to respond to praise, but it is even more difficult to say it.

Even if the interlocutor said something unnecessary, you need to support him with kindness and not make him even more nervous. After all, he wanted to bring joy with his compliment.

The world and the people in it have changed. We are often indifferent to each other, and if a person hears a compliment addressed to him, he becomes embarrassed and mumbles words of gratitude. We will tell you how to adequately respond to a compliment and what to respond.

What to do with comments

It’s a rare person who has never heard of this project, but some people are wondering how to use this social network. But the popularity of the application is partly due to its simplicity. One of the most common dilemmas is how to respond to comments on Instagram. Everything is simpler than it may seem to inexperienced clients of the program. Let's figure it out together. So, a short instruction on how to respond to a user on Instagram. Communication through private messages is not provided here. This feature is available in other similar programs. When asked how to respond to a person on Instagram, there is only one answer - leave a comment. It can be written to any photo if you have access to it, that is, in conditions where the user has not hidden his profile with privacy settings. Let's look at how to write comments to other people so that they see them and can respond to you.

How to respond to a compliment - the wrong reaction

First, learn how not to respond to praise:

• never make excuses. You are sure that it is impossible to admire you, but this is a mistaken opinion. Your self-esteem is low - that’s the problem. You deservedly received a compliment from acquaintances or strangers;
• don't say the praise isn't true. The person complimented your hair or makeup. And you told him in response that there was nothing special and no one had talked about it before. These words are a provocation for further praise;
• don't be offended. Even if you don’t like the compliment, don’t shout at the person or attack him with your fists. Just ignore his words or smile and say “Thank you”;
• Do not frighten the person with excessive joy from a compliment addressed to you. There is no need to thank your interlocutor loudly and kiss him all over the cheeks.

Common mistakes women make in response to compliments - learn to manage emotions!

Each lady has her own reaction to praise - embarrassment, indignation, confusion, etc. We, women, react to compliments due to our upbringing, character and other factors

, but the main thing is not to make mistakes in this matter.

Namely…

• Don’t mind.
  If you get a compliment, you shouldn’t immediately stop the galloping horse, saying, “It seemed to you!”, “There’s something better!” or “What nonsense! You’d think I haven’t seen myself in the mirror since this morning!” By doing this you belittle yourself, your talents, your virtues. Moreover, with such a reaction you will not raise yourself at all in the eyes of a man, and, on the contrary, will even confuse him.
• Don’t make excuses
  : Your beautiful dress, excellent figure, unearthly eyes and all the ammunition of your talents are a reason for pride, not for shame. You don’t need to immediately tell us that you spent a lot of time in the solarium on this tan, that the breathtaking smoothness of your legs cost you six months of sessions in the salon, and this amazing handbag is actually from a second-hand store. If you don't respect yourself, don't expect others to respect you.
• Don't ignore compliments
  You shouldn't demonstratively turn away with a contemptuous expression and show the world your cosmic inaccessibility, even if you are extremely embarrassed and dream of falling through the beautiful tiles in the store. This is simply ugly, uncivilized and does not at all make a woman beautiful. Of course, we are talking about normal men with normal compliments, and not about “Hey, dude, where did you get those crooked tights?” from a group of gopniks from a local bench, or about “Madam, you are so chic that you could give me 10 rubles for beer?” from the lost “ghost of communism” with a pair of lanterns on his face. For a normal man, your behavior will hurt, offend, or simply cause rejection. If you already have children, you probably know that ignoring is the worst reaction.
• Do not express disdain
  Even in the unpleasant cases described above. Be above the behavior of that woman who arrogantly folds her lips into a bow and, twitching her nostrils, looks through the person with disgust.
• If you receive a compliment, do not jump for joy, clap your hands, throw yourself on the “flatterer’s” neck and express delight in other overly emotional ways. This is an extreme. The thrown phrase “How beautiful you are!” (for example) also does not mean that now you owe this person anything or are obliged, at a minimum, to give a return compliment. You don't owe anyone anything. Have you noticed your beauty, talent, or action? “Thank you,” and “Let’s move on with our lives.” The more confusion you feel in response to praise, the greater your unfounded “sense of duty”, the brighter the emotions from (most often) meaningless words - the more vulnerable you are to manipulating you for the purposes of men. And these goals, as a rule, are far from a stamp in your passport and a villa for you in the Caribbean.

Responding to a compliment correctly

You heard praise addressed to you. Try to straighten your shoulders and look kindly into the eyes of your interlocutor. Smile sincerely, and the person will feel that his words are pleasant to you. If you feel embarrassed, say, “I'm a little confused,” followed by words of gratitude.

Respond to a compliment like this:

• "Thank you! I’m pleased to know that you think so”;
• "Thank you! I appreciate your attentions";
• “It’s very difficult for me to work on this project (article and the like), but thank you for understanding.” Another option is “Thank you, I tried so hard.” These words of gratitude will be a response to your boss or employee’s praise for your work;
• "Thank you! I’m so pleased to hear this”;
• "Thank you! The pleasant words lifted my spirits.”

How to respond to comments even faster on Instagram

In versions of the application on Apple devices, instead of tapping on a comment, you can swipe it from left to right with your finger, and then tap the button indicating the answer. Next, a nickname will also appear, and all you have to do is enter a message. Another way to respond to comments on Instagram is that you can open them, and then simply press and hold for a couple of seconds the nickname of the user to whom you would like to respond. Then, in the same way, a window will open for entering your message with the name of the interlocutor already indicated there, and all you have to do is write a comment.

We respond correctly to a compliment to different interlocutors

Your answer may depend on the person from whose lips the praise came;

• a compliment from a friend. Hug her and thank her sincerely;
• a compliment from a business partner. Modestly say: “I follow your example!”
• a compliment from a loved one. Words of gratitude are complemented by a passionate kiss;
• a compliment from a stranger. When a stranger lavishes your praise, nod your head and say, “Yes, thank you!” These words will let him know that you know about your beautiful dress, hairstyle and the like;
• compliment from friends. You can answer with a joke. For example: “Thank you! I'm crazy about my hairdresser too." Another option is “I always try to look good, but I can’t keep up with you.”

It will be easier for you to respond to praise from a friend or relative. Even if the answer is stupid, sincerity will correct the delicate state of affairs.

How to respond to a dubious compliment

Dubious and even insulting compliments are not directed at you. Remember this. They indicate the lack of self-confidence of the person who said something stupid. Don’t answer with anger, but don’t leave malicious words unanswered. Answer options:

• “I know that you want to compliment me, but it’s not clear what you said. Maybe we can just talk?” These words will force the interlocutor to start a conversation with you, and you will understand why he is rude;
• “I may have been lucky, but it wasn’t luck that brought me success, it was hard work.” Use these words to respond to the caustic praise of your work colleagues if they are jealous of your success.

If you hear a sarcastic compliment from a stranger on the street, just walk by. You will show him by your appearance that you ignore such people and do not want to communicate with them.

Correctly responding to compliments is a real art. If there are no words, just smile, look at your interlocutor and shake his hand in a friendly manner. He will understand everything.

Every representative of the fair sex is pleased to hear compliments addressed to her. Pleasant words spoken by your interlocutor can instantly improve your mood and set a positive attitude. How to respond to a compliment so that it becomes clear how flattering it is to hear a phrase of praise? The reaction to the complimenter's speech can show how high or low a woman's self-esteem is, to what extent she is raised, as well as her attitude towards the person.

Why is it important to know how to respond to a compliment?

It is important to remember the main thing: the way a girl reacts to praise helps a man build a specific opinion about a person. He evaluates facial expressions, gestures and words that will be spoken in response to kindness. If a woman reacts too strongly to praise, you might think that her self-esteem is extremely high. At the same time, a young lady who demonstrates an unaccustomed attitude towards odes of praise will give rise to the opinion in the guy’s mind that she is rarely told pleasant words - perhaps the opposite sex is not interested in her.

How to respond to a compliment correctly? Having given a competent answer, a woman will demonstrate:

• that he values ​​himself highly, but most importantly adequately;
• accustomed to compliments - attractive to men;
• does not consider banal pleasantries a reason to melt in front of the complimenter.

How to accept compliments to show that you really deserve them?

Behavioral errors

Many girls, upon hearing kindness, do not experience positive emotions, but on the contrary - they blush, become emotionally withdrawn, and babble incoherent phrases. This is an unacceptable, wrong reaction. When responding to kind speeches, try to avoid common mistakes.

1. Make excuses.
2. Mind.
3. Show disdain.
4. Ignore.
5. React too emotionally.

How to respond to the compliments of others in order to convince them that what they heard is really extremely pleasant to the object of praise? Smile sincerely, straighten your shoulders and look kindly into the eyes of your interlocutor. If you are confused by the courtesy, then say that you are a little confused, and then express gratitude.

A selection of correct answers

How to respond to a compliment? There is a set of standard phrases, the use of which is appropriate in any situation.

• Thank you I'm flattered that you think so!
• Thank you! Your attention is very valuable.
• Thank you, I put in a lot of effort!
• Thanks for the compliment, it's very nice!
• Please accept my gratitude! Your words lifted my spirits.

When responding to a courtesy, do not use the phrase “I’ll take it as a compliment!” It can upset your interlocutor, giving him the idea that you do not trust the words spoken sincerely.

How can a girl respond to a compliment from a man in order to demonstrate her upbringing and personal dignity?

Praise to beauty

How to respond to the compliment “You are beautiful”? This is one of the most common polite phrases, which is equally pleasant for all representatives of the fairer sex to hear. What to say when they say you're beautiful?

1. No need to argue. If a man said this phrase, it means that he really finds the girl attractive. Smile and modestly say a few words of gratitude.
2. Sincere kindness can be answered with an inoffensive joke. For example, say: “Thank you! It’s very kind of you, but it’s harmful to overpraise me.”
3. If someone you dislike praises your beauty, you still shouldn’t be rude. Rudeness is humiliating for both interlocutors, do not stoop to it.
4. When answering, look the complimenter straight in the eye.

Dubious courtesy

If a phrase of praise seems insincere and even offensive to you, remember that it does not humiliate you, but speaks of the bad manners and insecurity of the person who uttered it. How to thank for a compliment if you don't like it?

• I'm glad that you paid attention to me, but I don't understand what you said. Wouldn't it be difficult for you to explain?
• I was probably lucky, but it was hard work that brought me luck.

Don't ignore sarcastic compliments, but don't let them ruin your mood either.

Comments to the photo

Today, live communication successfully replaces virtual communication. By posting photos on social networks, you can earn dozens of admiring reviews about your beauty, dressing style, or achievements. How to beautifully respond to a compliment on a photo?

1. Send the complimenter a positive emoji if you doubt the appropriateness of expressing gratitude in words.
2. Write: “Thank you! This photo is great, but not perfect.”
3. The response to a compliment on a photo can be ironic or self-critical. However, do not forget that it will be available for viewing by everyone.
4. How to respond to a comment if it is not very flattering? Analyze the situation and then write what you think. Do not try to offend the unfortunate commentator - nature has already offended him, depriving him of tact and intelligence.
5. What to answer a man’s comment if you like him? You can leave a short comment after recording it, and then write more detailed words of gratitude in private messages. This will help you start a more intimate conversation and even flirt with your gentleman.

When you receive a response to a comment on a photo, you must thank the sender. You can send a banal “Thank you” to a simple acquaintance, and write a detailed piece of gratitude to a loved one. Do not skimp on kind words - and kindness will return a hundredfold!

Features of working with different types of negativity

1. Constructive

The most useful type of negativity for business. It allows you to identify the company’s weaknesses, work on them and improve the customer focus of the business.

Features of constructive negative:

• Criticism of real problems in the company.
• The author is waiting for a solution to his problem.

How to proceed:

1. Introduce yourself.
2. Apologize for the problem.
3. Find out in detail what happened.
4. Let them know that you have started solving the problem.
5. Announce the result publicly.

An example of constructive negativity from Facebook.
2. Emotional

When a person leaves an emotional negative comment about a brand, in most cases he does not expect a response from the company. Try to find out what prompted such a review. If the author's dissatisfaction is truly your company's fault, solve the problem.

Features of emotional negativity:

• An outburst of emotions.
• No specific complaints.
• The author does not engage in dialogue.

How to proceed:

1. Introduce yourself.
2. Apologize for the problem.
3. Try to find out in detail what happened.

Be prepared for the fact that you will not receive an answer to your questions. But you will show everyone who reads a negative review that you are ready for dialogue and are not indifferent to clients. If they do answer you, try to transform the emotional negativity into constructive and then deal with the claims as if they were constructive negativity.

An example of emotional negativity from Facebook.

3. Black PR

Black PR directed against a company is a sign of business success. The main goal of professional black PR is to make potential and current customers doubt the need to buy your product.

Features of black PR:

• Created for money at the request of competitors.
• Can masquerade as constructive negativity.
• The goal is a blow to the reputation of your company.

How to proceed:

1. As with constructive negativity. Ask for specifics. Most likely there will be no answer.
2. Write a reasoned rebuttal post.
3. If there is compromising information about a competitor-customer, carry out a retaliatory PR campaign. But keep in mind that your incriminating evidence must be at least as scandalous as what was used against you. If this is not the case, use the first two methods to work out the negative.

An example of black PR from VKontakte.
4. Trolling

This is a way of communicating on the Internet for the purpose of provocation. Unlike the authors of emotional negativity, trolls expect a strong response from you and other users. Negative emotions are “food” for a troll. The lack of reaction from others to his actions is the biggest problem for him.

Trolling Features:

• Provoking conflict.
• Waiting for a response to your comment.
• No specific claims against your company.
• Inadequacy.

Trolling can be individual or group, paid or “for fun.” But you need to respond to all trolls the same way.

How to proceed:

1. Reply to the message once. In this situation, you are not responding to the troll itself, but rather to other people who will see that reply. Not every social media user is able to recognize a troll. And if you remain silent, it may seem to someone that you are ignoring dissatisfied customers.
2. Ignore attempts to engage you in meaningless dialogue. If you come across someone who trolls for fun, ignoring them will work.
3. Ban anyone who continues to attack.

An example of trolling from Facebook.